This location is inside of a CPA's office. It took 30 mins to pickup the van when there was no one ahead of us. There were items left behind from a previous move in the van, and it was dirty. I was given piles of dirty blankets (instead of folded blankets) that were not ready for us to pickup when we arrived there. In the end, I asked for proof of me having dropped of a van and a final quote of what I would be charged, and they couldn't give it to me. They just asked me to leave the keys. Generally, it was a very unprofessional experience. Please differentiate real U-Haul locations from the ones that aren't.
DIANA M
Metro 1
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Miami, FL 33155
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Friendly customer service and clean vehicle. Easy to pick up and drop off.
CAROLL MI fuel the Van before returning it to the same level it had when I took it. But I’ve been charged for the fuel and a fee for fueling. They stated if I did not take a picture of the dashboard fuel indicator before and after I don’t have rhe prove.and must be charged.
COSIMO AVan was given at 1/4 tank so that they can charge you the $30 fee returning a van at a 1/4 tank.
Rasheed NThis location almost cost me $25k and a client. When we returned the truck they didn’t update their system and it showed up as though we hadn’t returned the truck. So our subsequent truck rental which we had reserved a week in advance was canceled because the system indicated we hadn’t returned a truck and I didn’t have a way to get all of my event assets to the largest festival in south Florida. If it wasn’t for my quick thinking I would have been screwed at 3am with no truck , no way of getting to my event with assets and would have lost a client. I am NEVER using that location again.
EDDIE G