The U-Haul was returned with fuel and very clean this dealer charged us a cleaning fee of $25 and a fuel charge. This is a gas station and we feel the truck up at the gas station. When I try to call back and get in touch with someone there no one will pick up the phone. But you better bet that I will be down there in on tomorrow to get this straight. This is a bunch of Bull. Picking up the vehicle was fine the young lady was very nice. But when I drop this vehicle off the attendant would not even come outside to check the truck and I kept insisting that he come outside. He told me that he would send the receipt via email. I guess this is why because they overcharged me $36
MICHELLE G
Carroll Island Crown
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Middle River, MD 21220
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Customer Reviews
- 3.5 Average Customer Rating
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Overall good experience the gas station attendants were very helpful .
MARTHA DThe facility was very small, the lot was not cleaned off of the snow to park the unit. But they helped detach the trailer into the snowed lot. Process was quick after the drop off.
HECTOR CManager was rude left me a nasty voicemail, no drop off key box there at all. Too Small parking lot name of gas station is not Carrol fuel some other place. Needed help dropping it off doors locked lights on in building but no one there for help.
Tori HThe owner was quick to help me unload the trailer. Was a very easy drop-off.
Christopher D