The truck was in great condition, the rental and return process was easy, and our representative was great to work with. Unfortunately there was a shortage of all available furniture and appliance dollies that was disappointing. Overall this location was doing the best with what it had - hopefully U-Haul is able to get all locations restocked with the rental equipment they need.
Amanda E
The Storage Place Midlothian
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midlothian, TX 76065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It’s probably the best experience with renting U-Haul to date!
JOHNNY LThe only reason why I didn’t know if they had friendly services because I dropped it off at their 24 hour drop off after hours otherwise I’m pretty sure that they’re very friendly people
JAMES VThe location was confusing and we dropped off the keys around 10am and they didn’t register the vehicle until 5:10pm when I had to drop off being 4:30pm. I also found this very displeasing because it insinuates that I didn’t return the vehicle on time when I did. And as stated above I showed up for my rental at 4:30 with no truck to pick up and didn’t leave the lot with the truck until 5:30 . I also understand I was charged $96 for gas when I returned the truck with the same amount I received it with and wasn’t given any instruction about there needing to be more gas returned than when received. I appreciate having the truck but everything else about it was very displeasing.
Gracie MCustomer service was lacking. Completed her job well, just not friendly.
Michelle H