Customer service was awful. Truck was filthy, clearly not swept prior. The location was a mess. The clerk was not helpful and could barely communicate. I handed the keys back and was simply told, ok. No receipt, no questions, they didn't even look to see if I dropped the truck off. The app refused to let me upload photos after numerous attempts. I filled up with more gas than I used and now I'm being charged for 5 gallons of fuel. This experience could not have been worse.
BRIAN V
Lovers Lane Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milwaukee, WI 53225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Quick efficient service
DONALD BVery unprofessional and unprepared I had to wait 30 min for a usual that I reserved days in advance, also go behind the counter of a gas station to check in completely.
LENIEYCA CTruck was dirty had no gas. The gas station we picked up from was dirty they had to pry the lock open could bearly speak English was 32 miles away so had to pay for extra miles
Melody KThe drop off location was not well marked. The personnel was great. It was just a little weird going to a gas station to drop off the Uhaul.
Suzanne C