My reservation was duplicated and then cancelled by Uhaul without notice. The person at this location helping me was not friendly, apathetic, and had terrible customer service skills. They kind of just said “oh well, not my problem” and moved on to the next customer. The location they referred me to was out of the way, the employees at this gas station didn’t seem to know what to do, by the time I finally received the keys and got back to my residence, I had lost an hour in a 4 hour rental period. The truck was extremely dirty, stained, grimy to the touch. After this experience, I will not be using Uhaul for any future moves.
BRITTNEY A
Forest Home Petroleum
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milwaukee, WI 53204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Everything was great . Good customer experience equipment truck ran very well.
RICCO DI did not check the box interior until ready to load. It was needed to be swept out and clearly had not been cleaned after use. Equipment was functional and the move went well.
DAVID JTruck was dirty right rear tire was low I reserved a van, they didn't have some u haul put me in a truck, that i didnt want at a different location
James JThey gave a busted up u-hual that had to be opened and slammed down 3 times if you didn't slam it hard enough the first two times to lock the back of the truck. Also when I got there to get my u-hual pick up the truck wasn't even there they had to call someone to drop it off which took 20 minutes. There was also Un-binded metal wire that cut me as I was moving stuff. And to top it all of by the time we returned it, it had a flat tire. Absolute horrible experience. The only good thing that came from this is that I didn't have a lot of stuff to move.
FARRAH R