Inform the employees to give drop off customers a little more instruction. Something like, “park your vehicle in designated area, record mileage and gas, recommend taking photos and THEN drop key in lock box. We had to figure it out after a long day of moving.
Julie C
Johnnys Quik Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mineral, VA 23117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I dropped off two different pieces of equipment on two different days. Phone reception was poor so I couldn't self check in and they were not in position to give me a receipt. No one answers the phone. Nice parking lot.
Roger ODidn’t take license, fuel gauge was wrong and text message to verify condition and mileage / fuel wasn’t sent
Allen CU-Haul needs to better know what equipment each location has and does not have. They did not have the dolly’s we requested. The location apologized and helped us as much as they could.
Darrell HWe were taken care of right away. The staff were very friendly and helpful. The trailer was clean but could tell it had been wrecked, it had many dents and marks. It did drive well though.
Mike C