We were forced to take a 40 minute drive in an unfamiliar area that was dark, poorly lit, with tons of traffic to drop off our one way U-Haul rental truck despite several locations being available withib 5 km from us. Super disappointed. The locations themselves were great/helpful in setting us up and taking the keys from us. U-Haul still didn’t know by the next day that I had already returned by truck and started sending me messages about where the truck was. Seems they want to be low touch but this all just creates a lot more hassle for customers. My boyfriend rented a truck 2 days prior and had a drop off location without a host - took him 30 minutes in the rain to download an app and figure out how to officially sign the trucj back in. Nice trucks, reasonable cost.
Deetria E
Tow Of The Day Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mission, BC V2V3Y2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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install computers that respond quicker. Waited far too long for paperwork to be processed.
LLOYD MTruck is high in mileage and ticks a little but other than that, was good
Teresa NGreat Service. Another good Uhaul experience.
Roy TI prefer dealing with an agent. The person in the office was very polite and efficient, it made my day much easier. The ap is not user friendly and awkward to use on a mobile phone. A little warning that txt messages would be showingbup would have been appreciated
STEPHEN J