This location is a storage place, very small space to return trailer. There is another U-haul only location less than 1/2 a block away. Would had been easier to return it there.
Robert G
Security Public Storage Modesto McHenry
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Modesto, CA 95356
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We went without a reservation. And they still got us a truck the size we needed. The people there are so friendly and very clean store. They helped us with all our needs this is our second time in a month and we are so pleased with the people. And location. Could not ask for anything more. Thank you for all your help getting us through our big move. Sincerely. .
christine mOnly thing that was upsetting to me was I only used 9 miles and when we picked it up the gas gauge said full so when we went to make it full again it took 8.2 gallons. That cost $46 and there is no way we used 8 gallons going only 9 miles. They said I could complain to corporate yet that’s not a good answer that would me the 15foot u haul got less than 1 mile a gallon. Impossible!
anne dI have rented vehicles from You-Haul several times over the years and have always had good customer service. This was the worst customer service and poorest You-Haul experience I’ve ever had. I made my reservation well ahead of time in person at the initial facility. When I got to the facility on the reservation day, they said that my reservation was sent to another store. When I went to the 2nd location, they told me that my reservation was at a third location. When I arrived at the THIRD location, they had my truck and were not very concerned about how I had to drive to 3 You-Haul locations to obtain my vehicle due to no fault of my own. I was not offered any type of compensation discount at all du to You-Haul’s mistake (not a discount due to the additional miles caused by a location that was further from my house, not even free blankets…nothing). And, the woman at the 3rd location when I picked up my vehicle had horrible customer service skills and treated me just like a dispensable customer of a big corporation. A horrible experience and added stress during an already stressful time such as moving.
Timothy PJanis is awesome got me in and out super quick and the truck was really clean!
LOGAN A