I reserved a utility dolly and a dozen furniture pads along with my truck. When I picked up my truck, the dolly and pads were not there. The location said that they didn't have either one. I had placed the reservation three days before pickup and stopped by the pickup location the day before pickup to confirm the reservation. I had to scramble at the last minute to find substitutions. I wished I had been told of the omission when I confirmed the reservation.
Richard C
Kyles Postal & Print
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monroe, LA 71203
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This location was great. However your company’s policy of not having the truck agreed upon at the agreed upon place and time is concerning, There is no reason why UHaul cannot transport it’s vehicles to accommodate it’s customers
Robert BThe employee was very helpful and respectful
Antoinette RDisplay integrity!
Tiffany DWhen we got to the place, 1st the truck wouldn't start. Then we all for a replacement and they say they didn't have one but they connected us to roadside assistance. We got on the phone with the and one of the customer reps was really rude. Our appointment was at 2 but we didn't get the truck til 4. Because it was a Sunday no other Uhaul was open. We open the back and it was dirty. Full of something. It was everywhere. I sent all these pictures in. Get on the road and half way there the engine light comes on. This was the worse experience I have had and the fact that they didn't care is something all in itself. They are not taking care of these trucks but charging like they are. I only had the truck from 4pm til 12 pm the next day. I just turned it in because I didn't want to be stuck somewhere when that light came on.
Kenya D