This location was great. However your company’s policy of not having the truck agreed upon at the agreed upon place and time is concerning, There is no reason why UHaul cannot transport it’s vehicles to accommodate it’s customers
Robert B
Kyles Postal & Print
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monroe, LA 71203
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The employee was very helpful and respectful
Antoinette RDisplay integrity!
Tiffany DWhen we got to the place, 1st the truck wouldn't start. Then we all for a replacement and they say they didn't have one but they connected us to roadside assistance. We got on the phone with the and one of the customer reps was really rude. Our appointment was at 2 but we didn't get the truck til 4. Because it was a Sunday no other Uhaul was open. We open the back and it was dirty. Full of something. It was everywhere. I sent all these pictures in. Get on the road and half way there the engine light comes on. This was the worse experience I have had and the fact that they didn't care is something all in itself. They are not taking care of these trucks but charging like they are. I only had the truck from 4pm til 12 pm the next day. I just turned it in because I didn't want to be stuck somewhere when that light came on.
Kenya DI reserved a trailer through U-Haul phone line with a pick up time. when i arrived at the location the location was dark i knocked on the door and finally someone answered said were closed. i told him i had a trailer reserved he opened up and did paper work. We hooked trailer up I got to baby shower to load gifts opened door it was filthy it had leaves and rotted fruit on floor the smell was awful we laid paper on floor loaded it I got it home unloaded washed with power washer dried reloaded and took off to destination in Nebraska
Michael A