The person was very helpful and understood my frustration with the last minute change of pick up location and it's affect on my bottom line. The person who I was assisting already had a price from me and not expecting the changes. He gave some 20 mile credit to help make the difference. The only issue was getting the 12 pads I requested and had to get myself on the way out. Not having my reading glasses I grabbed a sealed bag unaware there were 6 to a bag. This created a bigger problem when it came time for return by the rude gentleman at the other end who made me feel like I was trying to pull a fast one. Like I needed to 6 crummy blankets!
J T
Montville Moving LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montville, NJ 07045
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The team was available when I arrived at the specified time - 9 am on a SUNDAY!!! Not many folks here in Northern NJ willing to do Sundays. The team was friendly, quickly and helpful. Made sure I understood everything I needed to do, and how best to drop off. Easy drop-off, and there was no issue with the final receipt. Appreciate the fact that the drop-off/final receipt was EXACTLY as they said it would be. Great job! I'm coming back when I need another rental!!
MICHAEL BFelt like I was bothering them when I came in to drop off.
NANCY CGreat location friendly, knowledgeable staff!!
Marie TGreat pick up. Helped with attaching uhaul and going over specifics.
MELISSA F