Nothing about this rental went right. No equipment in preferred pickup. Asked to pickup equipment in locations not open on weekends. After 5 days of talking with customer service I asked for a 1 way rental. They set up a local rental for 4 days 70 miles from my location. When I returned at the place that I had worked out with customer service, they charged me over $380 for a $35 rental saying I dropped it in the wrong location. This rental went wrong in every manner possible and no one could get a single thing that I asked for right.
Glen S
Macs Hardware Moorhead
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moorhead, MN 56560
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe truck wasn't cleaned out But other then that no other issue's
Kayla SGreat people to do business with.
Bill GThe equipment was clean but the truck was already dented in several locations and the truck had an oil leak. The tires also appeared to be getting very close to needing replaced. I do not blame the business, I blame U-Haul for poor service records.
Matthew RNo issues
Luke Z