The reason I would not recommend this location is they do NOT have any accessories like hand truck, dollies and blankets like the site said. Their fault or U Hauls fault it doesn't matter. Either supply them with the proper equipment if they are going to be a U Haul dealer or make sure they acquire that stuff if it's on them before attaching the U Haul name to that location. The staff there was great but the accessories are a HUGE part of moving and most people don't generally have that stuff at home. I had to buy those items adding much more to my move that I didn't plan to. The staff at the facility were very friendly, it all comes down to the equipment and when you "reserve" stuff you expect to have it on moving day.
Jeffrey H
Jimmy Ds
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morris, IL 60450
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location has been a nightmare since i dropped off the equipment well over a week ago. They added on stuff to my bill that I denied, they took days to get that figured out, and then when I contacted about my finalized receipt, they said that it was already closed out at over double the mileage that I actually used. I am not a fan of this location and I will not recommend this location to anyone. Still to this day (almost 2 weeks after my rental) i have not seen an update to my bank account for the unused mileage, on the plus side, I do have the updated receipt
Gwendolyn SVery friendly and helpful thank you
Charlotte GMaybe put the dolly down flat. It scared me when I came to a stop. That's all!
Kathryn LI reserved the truck at one location but was directed to another to pick it up with no explanation. This was really frustrating since I was walking and the original location was closer. The pick up location was great - very friendly.
Larry C