The entire experience was not pleasant. I first order an open utility 6 x 12 trailer with ramp from Autumn storage. Order was came up as some enclosed trailer. it was fixed then changed to a 5x9 trailer with ramp, which was fine either size was workable. Then I got a call that she need the vehicle info that was going to pull the trailer. I called her back with that. Then I got a call that a $60 deposit was needed that she was not able to finish the reservation. Then I got a call that the trailer was not available and discount muffler would have one. Tuesday on my way home from work I received call from office in Boise that first order was canceled and the trailer would be at Discount muffler, which opens at 10:00 am. which was not ideal. Got a call that morning from the owner of discount muffler that he would not be there until 10:30.am then he arrived at 10:45 which put our moving an hour behind schedule. so unfortunately is wasn't a pleasant experience. Rate for the trailer was great though. Returned with no issues.
Aguirre T
Discount Muffler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mountain Home, ID 83647
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Tim gave me directions and was very kind.
NIKI CFriendly and helpful service - thank you. Trailer was in good condition and towed great. Only thing I did not like was the lack of a spare tire and travelling roads with very long distances between towns and very limited cell reception.
Pat LVehicle had just over 3/4 of a tank of gas when picked up.
Jessie BPerson didn’t know how to really process the rental, the light cord was shredded so we had to buy a new one since they were closed by the time we realized. Trailer was filthy inside.
scott s