I was so stressed out about this move but the experience from start to finish was EXCELLENT! The ladies in the office were SO helpful. I was very anxious about parking a big truck in the small parking lot but they helped me with everything. I left a nice phone holder in the truck and she went out of her way to make sure I got it back. I paid my deposit in cash and even though this location does not accept cash she made sure I received my deposit back. I just really appreciate the customer service and ease of dropping off the U-Haul.
EMMA E
Citywide Apartment Locators
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Sarah was in constant communication and guided me through all the steps. Very easy and efficient experience. Would recommend to all!
Manish SI needed up not even getting to use the truck. Because pick-up was delayed due to no one answering of picking up in time I lost my time slot on the items I intended to move with the U-haul and had to just return it right back. So I basically lost my money.
Charisma TI went 12 miles with the small truck, and returned it within 4 hours of pickup. They charged me for 125 miles. What should have been around a $45 total, now $192 was charged to my card. Now I have to jump through ALL the hoops to get it fixed! Need I say more?
MICHAEL MTruck was great. It was clean, drove smooth, and was easy to check in and out via the app.
ALEX C