No live person was there when I went to pick up my trailer. I had to wait 30 mins for someone to get there after driving an hour to this location. This reservation was messed up from the beginning. I made a reservation online for a one-way trailer rental. The initial location transferred it and in doing so dropped the one-way designation (which should not be possible) and so I had no trailer available in my area. The only saving grace was Kaitlyn with the local scheduling office. Had it not been for her, it would have not worked out - she deserves massive kudos.
NILE M
Midgard Naples Boat & Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naples, FL 34114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Darian was a savior. Being a senior the Virital experience is overwhelming. My phone wouldn't upload the license and she came to help twice. The location is short of help but we rented 2x over the two weeks and they made sure thevrental went smoothly.
MARK PBfrust time using the TV like monitor and speaking with a live person. Very helpful
DWAIN AEasy virtual drop off.
STEVEN GAll went well. Thank you
GUY R