The human that worked there was awesome. Lol
PATRICIA O
Midgard Naples Boat & Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naples, FL 34114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Midgard is concerning with their automated off-site customer service. While the facility is clean and they didn’t do anything wrong, conducting business with someone who is present still matters.
Sara RI don’t want to talk to someone on a screen, and then have to figure out where to get the key, where to find the truck, and upon not finding the truck have to figure out how to get out of the now locked gate. The remote employee idea may be good for you, but it sucks when it comes to customer experience. I also did not like to have to download an app on my phone, which violates my privacy. And then upon a return, the woman on the screen could not help me, could not tell me what to find on the app to get checked back in and was basically clueless about what I needed to do to finish up. Fortunately, there was a live person there, doing something else, who was able to get me squared away. Having to talk to someone on a screen is ridiculous and makes the whole process more time-consuming. I will look elsewhere next time.
FRANKLIN FInsufficient parking. I had to back the truck up to a steep drop off. Getting the necessary pictures for the return process was dangerous.
Anthony LFront tire was low needed filling.
MICHAEL A