No expressed with this return location at all. I had spoken to the worker the prior day to advise I would be doing a drop off. When I arrived there was no one at the location, after calling multiple times I finally got in touch with th worker 1 min prior to my uhaul check in, who sounded as if she had been asleep at 3:45 pm. She said someone would be out shortly a few mins later a very young teenager came out to check in our U-Haul. He was not helpful at all when it came to unhooking th 6x12 unit, my 15 yr old and myself unhooked it, when I asked for a block to support the trailer he sd it would be fine to drop it on the ground, so my son did as told. When he let go of it it started rolling forward my truck. Finally after insisted multiple times, the young man went to retrieve a block which was only about 20 ft away. No customer service at all. I'm hoping there is no additional charges due to a late check in at no fault of my own
april w
ARF Carriers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nauvoo, AL 35578
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- 3.5 Average Customer Rating
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