There is no cell phone reception in the area. So I had to drive down the road to call to drop off the trailer. I got back and he was very helpful.
William B
ARF Carriers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nauvoo, AL 35578
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Customer Reviews
- 3.0 Average Customer Rating
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It all worked
greg mExcellent
Anurag PThis is a remote drop off, which requires you to check it in on line. One problem with that. They are in a location with little to no cell phone service. The lady who showed up when the neighbor called her told me she could check it in later, buty understanding is that a few is charged if you do that. I wonder how many people have been scammed out of their money by this? Uhaul needs to do better at making sure if it is a remote return location that it has cell service available or a way to connect to their Internet or something. This whole experience was bad from beginning to end, although the puck up location wasn't at fault.
LISA LGot charged for a extra day because I didn't have cell service and no one was at the location to return, semi truck and trailer blocking most of drive way no parking. I shouldn't be charged for no cell service, and no one being at building. Kinda bad customer service. It was returned on time.......
GREGORY W