Pickup process was flawless, no issues. Vehicle was clean and well maintained, but I was unable to adjust the side view mirrors on either side. They just wouldn't move. I kept looking for motorized switch to adjust, but none found. I tried manually moving them but they would not budge. Other concern is the poor gas mileage. It took 22 gallons of gas to go from Louisville to Nashville, about 160 miles. Very poor.
Moving Truck Rental in New Albany, IN at Farmers Insurance Freddie Hanner
Moving to or from New Albany, IN 47150? Get FREE truck rental rate quotes at Farmers Insurance Freddie Hanner.
Get FREE moving truck, pickup truck and cargo van rental quotes at Farmers Insurance Freddie Hanner
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Albany, IN.
Cargo vans and pickup truck rentals in New Albany, IN
U-Haul cargo van rentals and pickup trucks in New Albany, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Albany, IN 47150. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Freddie in New Albany was incredible. He had the truck ready to go and was wonderful working out the return making it as easy as possible. The group at the much larger location in Jeffersonville on Eastern Blvd were a complete disappointment. I went to the Eastern Blvd location personally on Wednesday and reserved the truck in advance of this Saturday rental. They only had a 26 ft truck but I could make that work. I called a day later on Thursday to see if a 20 ft truck opened up and they said no so I said ok as you can always go bigger. On Friday I got a text to confirm the rental which I called the number provided and confirmed the rental for Saturday AM When I got to Eastern Blvd location at my time on Saturday morning they informed me my truck rental was in New Albany vs there where I had rented the truck. All they could say is that someone named Ashley had tried to call but got no answer. No one today answers cell phone calls from numbers they don't know. So I don't doubt she called but she left no message at all. She could have simply stated that your pick up location moved to a different city and to call if that was a problem. At check in all the lady could say is there is nothing they could do and your truck is not here. I will never sue the Eastern Blvd location again and being part of a 9 sibling family and large community connection I will make sure that everyone is aware of the poor service they need to avoid. Mark Casper
Great experience! The employees made me feel like a guest and not a customer.
The service was very good & the truck was very nice. It handled very well. The rates were reasonable. We will definitely use this location again if needed.
The air conditioning did not work and it was 95 degrees that day
Nothing, staff was friendly and very helpful.
I went to return the truck. It said the place was open but it was not. Left the truck and dropped off the key. When I called, I advised them that the truck cab smells like body odor.
evrething was good
Call me. My reservation experience was frustrating. I want a discount.
I reserved a 26 ft. truck 2 weeks in advance at another location for 10 am. When i got to the location on time, my reserved truck did not come in so i had to wait 2 and 1/2 hours for a different truck at a differnt location. Not very happy since i did have the truck reserved! The place i actually picked up the truck was very nice and placed me into a truck in a timely manner. Wonderful people! Trucks should not be reserved back to back....there should be an hour or so between rentals to make sure there is a truck ready for the person with a reservation!
have better custom service there
New we were on our own when their was no help to get the trailer hooked up and no instructions on how to use the car hauler.
Super friendly and I would definitely recommend that location
All went well.
The truck was dirty and cab smelled. There was chewing tobacco spit in the cup holder and a little bag with marijuana in it. Totally unacceptable. You are putting me at risk when I drive off with it. What if there was a reason to pull me over and a policeman found it in my possession. Of course I could be tested to find nothing in my system but that is beyond bad and completely unacceptable. I called and left a message with the pick up location and have not heard back from them. Very very very dissatisfied I did take pictures
Again, I was over by 8 miles and charged for the difference â€” mileage difference was U-haul's issue. There was a U-Haul dealer closer.
The attendant almost had me drive out of his lot and drag the car hauler along the rear end of someone else's vehicle, then when trying to correct that he almost had me do the same with the box truck. We blocked traffic for almost 30 minutes trying to find a way for me to pull out of his parking lot without crashing into the previously mentioned car. Someone had to come out of another business to help us finally get out of the parking lot and on my way to where I was loading the truck.
Lady in office said she could not print a receipt nor did she give me a pamphlet #247. When I reserved the unit Josie said the truck would have ramps. It did not and as a result my friend fell and sustained an injury to her right shin. I got correct information and great help from Travis Steffler at the Eastern Blvd. location. The people who took my reservation should have told me a 10 ft truck does not have ramps. Neither did they inform me that I was paying a one way charge. The whole experience was less than satisfactory, except for Travis. So the next time I need a truck I will go directly to him and not bother with your less than stellar customer service.
Mr Hanner was very helpful and friendly. I would recommend his business to my friends and family. Karen Stamp
The guy was really nice but he obviously is new to this because he doesn't seem to know what he's doing. The first place I went didn't have the truck I reserved so I was sent to this place and it took him over 30 minutes to get me going, I did the quick check-in online which is supposed to speed up the process. He needs more training for sure. I was promised by the location that didn't have my reservation that they would give me a $50 credit so I hope they follow through on that promise as I haven't seen that hit my bank yet.