Ask customer to sign an agreement bout the truck condition and the amount of fuel in the truck. Our truck was not at half full had. Bag of food in the cab and had not been swept out. I got charged $61 extra dollars for mileage when I wasn’t even allowed enough mileage to get from the pickup location to my loading station to my unloading station and then to my drop off location
RANDY M
Wheat Ridge Mini Barns
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Boston, OH 45662
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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DEBRA DThe Wheat Ridge Mini Barns ensured the truck was well maintained and ready for use. However, the UHAUL App was not user friendly. It was a challenge to follow all the prompts. It was a difficult process to rent and return due to the App.
Kathy AHas nothing to do with the location. It was great. easy in and out, easy to find key box. Found the app incredibly hard to deal with. would not let me finish the check in procedure taking the requested photos so i had to just trust nothing would be amiss. checking back in was a easily frustrating with the app, but it finally worked after being very slow and let me finish the check out.
Kirk DThe first location I was sent to was not marked with any signage. Ther was no attention. I was then sent to another location several miles away. I do appreciate the 50 dollar credit but it didn't cover the additional mileage and fuel for the truck rental. Also not to forget about the inconvenience and additional time sent The second location was ok.
Jeffrey M