Person running it did not physically check the truck gas level. It was 75% that is where I returned it to. When he checked it in he charged me for fuel.
Terry K
Wheat Ridge Mini Barns Of New Boston
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Boston, OH 45662
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe new Boston location was great. Covington should make sure there’s a full tank of gas before someone rents.
Lauren AThe process for virtual check in was extremely tedious. If I need a U- Haul in the future, I will make sure to rent from a location with employees on sight. Not having the option to drop off the vehicle at a different location is also very inconvenient and limiting.
Wyatt GKind and courteous very helpful it was a easy process
Ethel bThis was the most disorganized mess ever. Not only was I bumped 3 times ..I had to wait for him to sell a building and talk NON STOP. I took 2 days off work only to lose an entire day and a half from POOR CUSTOMER SERVICE by Uhaul. Do not promise a truck to 4 people. Also my “$29.95 a day” truck cost me over $75. Ridiculous on EVERY level. Not a happy customer at all.
Robin D