Charged me over 200.00 for a 29.99 rental with 16 miles made sure there was more gas in the truck then started with. No communication about any deposits or additional fees know I have to wait 72 hours for a general manager to contact me. I will never rent from this place again.
Moving Truck Rental in New Britain, CT at U-Haul Moving & Storage of New Britain
Moving to or from New Britain, CT 06052? Get FREE truck rental rate quotes at U-Haul Moving & Storage of New Britain.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of New Britain
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Britain, CT.
Cargo vans and pickup truck rentals in New Britain, CT
U-Haul cargo van rentals and pickup trucks in New Britain, CT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Britain, CT 06052. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Better Customer service, the guy that attended to me was rather unprofessional and lack basic customer relationship. A little twist to the policy of refueling after paying for mileage should be reconsidered that i see as double charges.
It would be nice if mileage less than 50 miles was free. I did 19 miles and payed 11dollars wow.
Truck was very old and out of alignment.
I needed to pick up the van after store hours. Despite downloading the phone app and discussing the procedure with phone help before going to the pickup site, I was unable to complete the rental paperwork and approval. This was despite an over one hour of wait time for and with phone help by a well informed and persistent customer service agent. I returned the following morning and quickly did the paper work and left with the van. The first problem was a typo misspelling of my last name by the in store agent. The second problem was the use of my home number instead of the cell number on the reservation by the individual who made the reservation at the store. He used the information in the computer and never asked for confirmation. No print out leaves one with no confirmation of the information. The phone app recycled repeatedly to a screen declaring I had no reservation and phone support was unable to complete the check in and we agreed to quit after trying multiple times for 30-40 minutes. I suggest that to help avoid this scenario in the future all reservations require a paper or email confirmation process.
They charge me $25 cleaning for no reason because I did clean the truck
More parking spaces
The Wiper did not work properly. It was scary and unsafe to drive in highway whilst it was raining.
Great customer service! Oneal was excellent!
Check engine light was on. And miles on paper were not accurate to what truck said. It was more miles
communication between employees
check engine light was on, fuel return policy was hard to match gallons out vs in after I partially filled up the tank before return; overall great truck for local moving
employees that served me were very polite, knowledgeable and attentive.
Youre too expensive.
Where are the hazard lights on the uhaul?? Had to park in the street due to Sunday church services blocking all parking, but had no hazard lights.
The gas tank was full which the paper was wrong whent i return the van i.ask is everything okey the guy said yes then he charge 25.00/ for cleaning which its was wrong i claim my 25.00and they said sorry but we have to remove and send the van for cleaning and then they were laughing this was wrong from 46.00/ i end paying almost 77.00./can some one returnd my 25.00 thanks
Oneal was very professional and a pleasure to work with. The staff was quick and responsive. Great job!
Great customer service!
The people who worked with me were friendly and polite. A no stress environment to be sure. Unfortunately, the trailer was dirty, with a greasy black substance on the door and in the corners. Fortunately, it did not affect my use, but it would have been a disaster if carrying furniture or household goods.
Nothing. Your customer service rep was friendly, knowledgeable and accommodating, the truck was efficiently running and I encountered no issues. Thank you for your services
I've rented from this location twice - both times there was a long wait to get to a customer service rep. The reps were great, and it may just be bad timing on our part - we have to wait while the person in front of us is taken care of, but both times the waits have been about 15-20 mins.
Everyone was very helpful n nice
Nothing. Keep up the good work. Thanks