The self serve app wouldn't allow me to upload pictures of the truck after. The man that I spoke with was friendly and helped me complete the drop off process. But I was charged for an additional day of rental because I brought the truck back at 4 instead of 2. Even though I didnt get the truck until 2 hours after my pickup time due to the basically unusable self serve app. And I never got the call from the pickup location prior to my pickup time. The whole experience was terrible. But it was not this locations fault.
BRANDEN W
Mechanics On Wheelz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Market, MD 21774
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very courteous and friendly staff! Thanks so much for the opportunity to use your services at the last minute!
LISA TNo improvement needed at this location..everything went smoothly !! Excellent customer service
Linda B