Other than my initial 26'-foot truck contract was changed and I had to call your customer service to rectify it, my overall experience was excellent. The young lady that I spoke with at customer service was so extremely helpful, kind, and apologetic for the situation but proactively found me the requested truck and confirmed my contract. Then the agents at the location of the pickup site were amazing, accommodating, and very friendly. Upon return of the truck, the cell service was quite spotty. After trying for about 30 minutes to close out the contract and return the truck online, I ended up calling your service again. Same thing, outstanding service and very accommodating. I will promote and will definitely use U-Haul in all my future moves. Thank you.
Homero B
Mechanics On Wheelz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Market, MD 21774
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very friendly and helpful
DANIEL SGreat service
Bernard MN/A- customer service was superior and on-site assistance during pick up & drop off exceeded expectations. Ronnie, Robin and their crew were very friendly and helpful throughout the entire process.
Arnie MI recieved the truck almost with 1 hr delay for the scheduled time.
Chandu P