We dropped the vehicle about 4 PM on a Friday 4/3/26 The person in charge at the desk, just took the key but didn’t have us sign papers. However, paperwork shows we dropped it 8 AM on Sat. 4/4/26 If something happened to the vehicle sitting on the lot, during that time, we would have been responsible?
MATTHEW B
Cross Keys Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Oxford, PA 17350
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Customer Reviews
- 4.0 Average Customer Rating
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Absolutely terrible experience Could not get at 9 when I reserved it. Office said open at 8am but was closed. Got key at 11 am finally.
Kevin MThis was a poor experience. I was at the drop location 5 before 5. Yes they close at 5 but they treated me as an after hour drop. Again Luckily that I had extra time on my contract as they checked me out the following day. That should not be. If I am there before 5 and they close at 5 the location should at least check me in at 5 of that day. They can process the equipment then next day but the checkout time should be the day before. I will not use this drop location again
CONWELL RAt my drop location I was there before 5. It was about 5 till 5 but they treated me as an after hours drop. If I was right up against my return time limit that would have been a problem. If closing time is 5 then people need to receive product till 5.
Conwell RSmall location and limited parking after hours.
Richard B