My complaint is with regard to the fact that I scheduled to pickup my rental at one locations and I was contacted the day prior to let me know I was going to need to drive 30 minutes away to pick up my trailer. It was nice to be upgraded however it cost me an hour of my trip to have to go much further away to get my rental. The customer agent told me she had no one that could move the trailer to the correct location.
JONATHAN D
Plaza Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Tripoli, PA 18066
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The right rear brake light is out
KIM Rit's an option in a more country type setting so thankful for that. No staff there on the day of drop off but it was a holiday weekend.
Kathleen PThe right rear turn signal wasn't working. But other than that,I will be a return customer. They were excellent and above par with their customer service! I am delighted!
Rosemary Hprocess was super easy with the manual check in and check out, nothing was problematic or annoying in the process. For my needs, this was perfect.
Scott R