I dropped the U-Haul off at 7:30 and the staff said they would check it back in. I just got my receipt from U-Haul and I was charged until 10:00 am the following day.
Yasmeen P
Royal Farm Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Westminster, BC V3L0A9
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Customer Reviews
- 3.0 Average Customer Rating
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Woman working there was kind of confused how the process worked, app was glitching and would not accept photos of my drivers license so had to chat with an agent to finish up the verification, ended up not working so the agent went ahead and just approved the verification process. The whole process to get the keys took about 40 minutes even with me getting there 20 mins earlier. Will not be using UHaul in the future
Richard JIt took multiple calls from the U-Haul office to this location to check my vehicle in. As I was overcharged. But I will say that once contacting the U-Haul office, they get all on it right away and rectify the situation.
Jessica SThe people were pleasant and helpful but the name of the location was not correct and there is another uhaul location nearby Royal farm market and victoria hill market (please update addresses so this doesn’t happen to someone else) The app took forever to complete when dropping off vehicle. And never did get confirmation that it was done and submitted Over all not a good experience
Erin SEverything excellent
Hirender S