The owners were rude and uncooperative and could not speak english I would never recommend this company and not sure is I would even recommend uhaul again.
sheila j
Farooques Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, DE 19702
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Customer Reviews
- 4.0 Average Customer Rating
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This drop off experience confirmed that I will *never* use U-Haul going forward if these are the types of associate businesses we have to deal with. This person literally refused our Kash refund saying that he doesn’t do that there, told us to go to a different city to return the van, and did everything he could to discourage us waiting for our discount. We had to get on with corporate to eventually get a check cut and have to wait now to receive/cash the check when we paid in cash, and were told we’d get our deposit in cash. All because this business owner fought every step of the way. He was absolutely disgusting and the worst customer service/business sales person I’ve ever dealt with. Never again!
michael WEverything was good
Linda TTruck was old but ran week and met my needs. Location attendant was very courteous and helpful. Will use this location again.
Thomas Rthe gas cap was broken. also the guy at the counter kept rushing me but also interrupting what we were doing to help customers buy smokes. when i brought the truck back he kept trying to argue with me about the broken gas cap even though I had called the 1-800 number about it.
Jamie L