I requested a dolly and there wasn't one to be had then the outside and inside of the trailer was dirty and pictures were taken by the rental agency. I returned it in the same condition outside as when I received it, but I did I sweep and clean out the interior. It was cleaner inside then when I picked it up and the pictures from the pickup location will show it was filthy when I got it. It ticks me off that I was charged this cleaning fee. It certainly was not clean when I got it and I do not appreciate being charged for someone else's mess. Clearly Uhaul does not clean the trailers even though the charge a cleaning fee. They just keep passsing the fee on down to the next customer
Lisa A
Charees Emporium
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport, AR 72112
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Customer Reviews
- 4.0 Average Customer Rating
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MARYANNE CThe local representative here was very personable and answered all my questions regarding the final delivery of the equipment. You will not find a nicer person to deal with. I will use them again and recommend anyone else to as well.
KENNY LI'm not sure but there was no dolly, I thought there was suppose to be one but I could be mistaken. But I didn't ask either. Overall I had a great expeirence!! I would definitely use them again 😁
Bionette BI have rented from U-haul in many different places, and this was the best experience yet.
CHRISTOPHER S