I was looking for U-Haul signs on the building and couldn’t find it. Had to drive around the block to go back and decided just to drive into the driveway and see the little u-haul sign on the window. From the street, all you see is a small driveway with a closed gate, and the Airport Storage sign confused me even more. Anyway, once you drive in there’s only one parking. I used the Mobil pick up and checked in the night before. When I was there, used the app to “pick up” the truck and it asked me all the questions that I ‘d answered the night before when checked in. Then it said my truck is ready parked near by which I saw. But when I checked it out it wasn’t the right one. Had to go inside to ask the employee and he had to go get it. So much for saving time with Mobil pick up. It was also confusing when the app asked how many miles I’m going to drive it. I had to guess a number to put down. However, when I received the receipt, they only charged the actual mikes that I drove.
Hoan N
Airport Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport Beach, CA 92660
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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- Car was super dirty, super old and outdated, malfunctioning pieces such as break release and window handle. - Staff present in the office was super friendly and helpful. Problem was the car.
Dara ACar has a mechanical problem check engine light is on also driver door doesn’t get closed they should be checked
ABBAS AExcellent and extremely accommodating service. Recommended unconditionally.
Douglas MI’m not sure what the guy name is that was working so sorry i forgot but he was very nice and very helpful very professional. thanks so much for a wonderful experience with u-haul
phaquana s