Customer service was NOT a concern! The mngr ignored me when there were NO customers in the lobby. I had to ask repeatedly for them to check my 6x12 rental trailer into the system while the good old boys stood outside smoking and hanging out! It was deplorable, everything business and customer service ISN’T! I will never do business with this company! Unprofessional is me being kind…
MARK A
Muffler King
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport, ME 04953
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Didn’t even offer to hook up the trailer, which I ended up doing myself. “It’s the only one in the lot. Just need a picture before you leave.”
DAVID AI had trouble starting the uhaul. Had to get a friend to start for me.
JUDITH SI’m just making a note here that they told me to bring it back at 14th of a tank of gas. That’s what the contract they handed me said. The truck came with 3/4ths of a tank of gas. I have a picture including that. I ended the trip with 3/4ths a tank of gas, I have a picture of that. In the ending receipt it says I returned it with 1/8th under 1/4th. It didn’t say they charged me a gas fee. But I just wanted to say something about this.
CHRISTOPHER JMoving pads are not supplied to remote U-Haul locations, therefore, my order of 48 moving pads ended up as 12! Not good!,
DANIEL G