Gas tank was only half filled.
Steve R
Happy Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newton, KS 67114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It was NOT HAPPY PLACE FAULT IT WAS UHAULS TRUCK HAD CHECK ENGINE LIGHT ON AND UHAUL MESSED UP OUR RESERVATION AND WE HAD PEOPLE HIRED TO MOVE US WE WAS SUPPOSE PICK UP AT 6AM:6/28/25 WHEN OWNER ARRIVED AFTER UHAUL LOADED HE HAD NO RESERVATION FOR US HE SEEN ON OUR PHONE HE CALLED UHAUL THE U-HAUL GUY TOLD HIM WE HAD TO GO TO MT RIDGE NO WE HAD RESERVATIONS FOR TO BE PICKED UP IN NEWTON KS @6 OWNER OF HAPPY PLACE TOLD UHAUL AFTER AWHILE UHAUL GUY MOVED IT TO WHERE NEEDED TO BE LIKE OUR RESERVATION SAID..YOU MADE IT WHERE A 56 66 AND 64 YR OLD HAD TO MOVE THE HEAVYEST STUFF OURSELVES CHECK AROUND FIND SOMEWHERE THAT TAKE CARE OF YOU NOT PUT YOU IN SITUATION LIKE US IT WAS HORRIBLE WE DIDN'T GET ON ROAD TILL AFTER 834AM PEOPLE WHO WAS GOING HELP HAD THINGS TO DO THATS WHY WE RESERVED EARLY LIKE A WEEK ILL HAVE TO LOOK AT WHEN WE DID RESERVE NEVER AGAIN 3 OLD PEOPLE MOVING THE REST OF STUFF IT WAS ALL BEDS WASHER DRYER DEEP FREEZER DRESSER COUCH CHAIR ETC. VERY DISAPPOINTED. I GUESS THIS IS HOW THEY DO PEOPLE WE MET LADY THAT DONE HER TERRIBLE TO!! THANK YOU HAPPY PLACE OWNER WE APPRECIATE YOU SO MUCH WE ALMOST DIDN'T EVEN GET OUR TRUCK IF WASN'T FOR HIM!!! SO WE THANK YOU SO MUCH!!!! UHAUL WAS NOT RIGHT BY NO MEANS!! EXCEPT GUY LISTENING TO HAPPY PLACE OWNER THAT OUR RESERVATION FOR TRUCK AND UTILITY DOLLY WAS CORRECT SUPPOSE TO BE THERE
RONALD RCharged me for safe move ddrclinded on website when ordered
KEVIN SI sat around for about 30min while the store clerk helped other customers, which is ridiculous on it's face. The store is nasty and dirty too. Upon him getting my furniture pads for me, he didn't bother to offer to help me carry all of them until I came back in for the 2nd load and by that point I was too irritated to accept it. Simply rude and unhelpful all around
KEENAN SFind new location. The guy was creepy & told me it wasn't safe leaving my car there. Plus the uhaul was filthy dirty! I will never go there again!!!
JANE M