At the POS they added thr protection that was optional without me really knowing. While they did go over the details of the invoice, it wasn't made clear that it was optional. I was offered a 5 dollar road side optional service which I declined. It just seems weird why they would verbally tell me that the roadside was a optional service however I was not told the move protection was optional and it was just added without my real consent. I brought this up after I returned the truck and asked why a optional service wasn't presented as such and just assumed and said thats what most people do. My car insurance fully covers any vehicle I drive so I would have declined the service if I had caught it at the point of sale. Pretty misleading when both of those services are optional but one was blindly added and the other I was asked if I would like to add.
JEFFREY W
Rikers Fleas and Furniture Nixa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nixa, MO 65714
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were wonderful and so kind
bruce GMy pick up time was change after I scheduled and my drop off location was changed after I picked up the truck. Also I rented the vehicle for extra time and even though I returned it early I do not get a refund for the days not used.
Sarah CMy experience with Rikers flea and furniture pick up was great. My drop off in KC Mo was not open at 2p on a Saturday so drop off was contactless.
TRACY WThey do machine auto parts there as well so it is expected that it isn’t in pristine condition.
DANNY H