Joseph M. on 9/27/2016
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I have used this facility many times and i can truthfully say that i have been treated respectfully and in a business like manner every time.the employees are informative and make me feel comfortably safe.the one negative thing i will say about the establishment would be with the driving pavement which is deteriorating, but I do see you are rebuilding.
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Kathleen R. on 9/25/2016
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I had a very pleasant experience
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LINDA M. on 9/25/2016
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Great friendly sales people. Very informative. Definitely will contact this company for all of m trailer needs!
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JARRETT C. on 9/23/2016
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This wasn't where it was dropped off its not even in the right country.
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Anthony J. on 9/22/2016
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Would not accept the drop off and had to drive 20 miles or so out of the way.
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franis M. on 9/21/2016
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When a customer reserves a 10 foot truck, you should not give them a 20 foot truck. The facility is fine and the man helping us was pleasant, but I am very dissatisfied with UHaul regarding this rental. I expect at least a partial refund.
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Billy W. on 9/19/2016
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Met as soon as I pulled up and was out 5 min later, receipt was emailed to me very easy to check out. I have used this location before and love their customer service. Thank you
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Dale D. on 9/18/2016
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Check in person was polite and friendly. He took the trailer off without my assistance, and had me on the way home in no time.
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SCOTT L. on 9/17/2016
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Completely satisfied!
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GENE M. on 9/17/2016
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Extremely friendly, knowledgeable staff. Clean premises well stocked with supplies. Very pleasant business to deal with. No improvement needed.
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Sandra P. on 9/17/2016
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Not a thing except more shaded parking for customers who have to leave their cars until they bring back the rental.
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Shane D. on 9/13/2016
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The U-Hual rental was supposed to be ready for pick up at 9 am. When I called the morning of the rental date they said that it wouldn't be ready till 4 pm, which really messed up my travel plans. The first piece of equipment that u-hual tried to give to me was very old and didn't appear to be reliable enough to drive from Florida to Texas with my classic corvette on it (bad tires, and was just very beat up), however there was a perfectly good car hauler sitting right next to it so I asked them if I could take that one and they said yes.
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Shelly M. on 9/12/2016
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The customer service was excellent. The gentlemen were very kind
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Debbie B. on 9/12/2016
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No improvement necessary. Everyone were helpful and friendly.
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Carolyn R. on 9/10/2016
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This is my preferred site for uhaul rentals. Always pleasant and very helpful.
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Ken B. on 9/5/2016
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Surprised by how nice and clean this location. The staff was very nice. Unfortunately, there was a computer glitch, but the staff were nice enough to overlook the problem.
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William R. on 9/5/2016
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maybe give away the rental? or offer free food and beverage? seriously though, couldnt ask for a better experience. Staff was friendly and helpful. answered all my questions. the facility was spotless and very well organized.
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CAROL P. on 9/4/2016
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I would recommend location, but you need to improve on your trailers, will let friends and family know about this, just saying that you need to improve
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Robert b. on 9/4/2016
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How about actually charging for the time used. You gave me 9 days but I actually used 3 and you're going to penalize me for it and be able to rent it out again making double the money Wtf. Penske will be getting my business from now on and believe me I will be spreading the word around on how you screwed a mailman.
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David P. on 9/3/2016
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Use Penske not U-haul
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ARTHUR R. on 8/30/2016
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none
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Lora D. on 8/29/2016
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Personnel at this location were very nice & helpful.
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Gary A. on 8/29/2016
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drop off was a bit disorganized
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Janet H. on 8/29/2016
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I was originally upset that I had to go further to get my truck. However after meeting the representatives there, I would do it again. Logan Hall was especially fun and professional during check in. He is a wonderful representation of your company's willingness to assist a client.
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linda k. on 8/21/2016
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This is the best store, everyone we dealt with was helpful,knowledgeable, and friendly. Thank you UHaul.
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