The associate inside the building was rude and most unhelpful. When he saw we were having difficulty with the phone app he was laughing at us. We could see him through the window. He offer zero help. Not sure if he worked for the storage unit place or not- but he was representing the U-haul company. The van has a low back tire. Did not have accurate reading of amount of gas inside van according to phone app. Mirror on passenger side of a van with 4000 miles on it was smashed into pieces and held on with duct tape. For these reasons I can not recommend U- haul to anyone. Customer service no longer exists. Quality of product was poor and could not exchange the van for the one next to it. Most difficult experience with purchaseibv a device in a long time - shame
Moving Truck Rental in North Hollywood, CA at AA Universal Self Storage
Moving to or from North Hollywood, CA 91606? Get FREE truck rental rate quotes at AA Universal Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at AA Universal Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from North Hollywood, CA.
Cargo vans and pickup truck rentals in North Hollywood, CA
U-Haul cargo van rentals and pickup trucks in North Hollywood, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in North Hollywood, CA 91606. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Took 1 hour and 15 minutes to pick up the Uhaul truck share via online process, due to slow customer service responses and technical issues.
HELLO MY NAME IS DAVID HALCROW AND I HAVE HAD 3 UNITS AT AA UNIVERSAL STORAGE FOR 14 YEARS AND I MUST SAY THAT ADOLFO AND AARON ARE ABSOLUTELY THE TOPS!!!
Van was ready, parked conveniently. Both men in office were courteous and helpful. Dropped key off aftet hours. No problem.
Customer service was Awesome
Very kind, efficient and fair process.
This location is my go to. They are always so friendly and efficient!
Adolfo was helpful and it was an easy process all around.
Adolfo was helpful and it was an easy process all around.
Everything was great!
The operators of the location were friendly and efficent. My issue is with the van itself. Less than a quarter tank of gas.. The van was beyond dirty inside and out..not garbage, just not wiped down or cleaned on the outside.. looked like it had been parked on the street for a week. The kicker, the smell.. Im talking a porta potty spilled inside bad.. As if there was excrement lodged into the vents of the AC... It was a terrible driving experience...Penske, here i come.
This was not my location....it is a terrible way to rent...to make me think I am picking up near my house and then move me with out any communication.
Customer did not leave a comment.
I love this location also Adolfo is very professional ????
I rent from this location regularly and their customer service is the best ( Adolfo always goes out of his way to be helpful! ).
only issue was with the self serve online reservations....just kept showing an error sign or wouldn't load...thankfully the office was still open :)
nice friendly people
This is my favorite U-Haul location to pick up our rentals. They are friendly and accommodating. The place is clean and this van was superior to all the rest I have rented. It was clean and up-to-date!!
The gentlemen working at this location did not do the walkthrough with me of the vehicle but had me sign something saying he did (I did not catch that prior to leaving the location). When I returned the vehicle, he noticed a scratch on the bumper. But instead of saying that I did it, he asked the other woman working with him if she had actually done the walk through with the guys who had dropped it off prior to my usage of the vehicle. He basically implied that the other people before me had damaged it but the employee did not actually do the walk through and had just marked on the sheet that it was in good condition. He said he would check with his manager and there was a possibility I wouldn't be charged for anything. When I received a call from him, he said that the other employee DID do a proper walk through and since I didn't notate any damages, I would be fully responsible for the damage on the bumper. To me, this all starts with really poor customer service and this man not doing his job in doing the initial walk through. In addition, he sure made it sound like the damage did not come from me but, because he had the appropriate paperwork, he charged me for it anyway. I will definitely NOT be using this location for Uhaul services again.
Great people running the front desk. Very clean and easy to use.
I MUST SAY THAT THE WAY TO KEEP CUSTOMERS HAPPY IS TO CONTINUE TO HAVE "ADOLFO" AT THE NORTH HOLLYWOOD FACILTIY...HANDLE THEM.....ADOLFO IS A TOP PROFESSIONAL..!!! THANKS VERY MUCH........DAVID HALCROW MAY 24. 2017
The van was filthy on the outside, and inside the van, it smelled like a barn or like horses has been in there. It was an awful stench.
The employees that helped my wife and I with the rental were great. The problem was with the rental itself. The van was DISGUSTING! We had planned on keeping the van for two days but returned it the same day due to our disgust with the condition of the vehicle. It was filthy on the outside, which is not a big deal if only the windshield and door glass were clean. But, that was nothing compared to the interior! The interior was filthy. Do these vans ever get cleaned/washed? The cabin was gross. Papers and receipts left in the cabin from several other rentals was proof of the lack of attention paid to the interior. The rear storage area of the van reeked of MANURE! There was DIRT all over the floor of the van. The attendant did her best to clean it out but it was impossible to do. And again, the stench was almost toxic. My wife and I were very displeased with the condition of the rental. We are still in the process of moving and will be seeking other options.
Van was filled with dirt. Divider was crushed into the cab and limited seating space.