Disaster. Arrived on time for my pick up. Rented on line and had a reservation. Tried to use the online rental app but was told there was not any trucks available while there were ones sitting at the location. Was told to go to another location near by which had the truck I wanted but it didn’t have anything so I returned and called the telephone number and got a nice person who said the system showed my reservation was 30 miles away. i immediately asked for a supervisor who was great. With his help I had the keys to my truck within 15 minutes.
John L
Olympic Crown Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salisbury, NC 28146
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very nice people They are very organized and clean job,thank you!!!
Mustafa CNone
David DNo suggestions. Everything went without a hitch. Staff knowledgeable and friendly. Very easy process.
Kelly WUpon arrival to my new city, I called per the highlighted instructions on my instruction sheet and no one knew why I was calling. I arrived and met with a friendly woman who stated she needed to verify if I could drop off the truck at her location. I explained it was on the sheet so she told me to leave the key and if there was any issue she would handle it. She also told me if I owed any additional monies I would receive an e-mail. We had no further interaction. No one looked at the truck, gas etc. The drop off took about three minutes. Although the interaction was extremely easy, It was very non personal. There were no questions about the truck or travel which I felt would have been routine. This experience was no where as satisfying as the pickup in Missouri.
jacqui w