We had the uhaul booked for 10 am, and we got it by 10:26am as the lady at the counter had not started the check out of the previous renter and we had to wait. She also was not friendly and would not communicate about how much we have to wait or what the next steps are. The gas tank was also at 1/8 which is very low and usually the gas tanks are at least half full. So we had to urgently find a gas station.
Anna N
Mini Mall Storage North Vancouver
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Vancouver, BC V7J1G4
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Customer Reviews
- 3.0 Average Customer Rating
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Using the app felt like an added complication on an already stressful moving day. I don’t understand why the staff cannot get up and do the inspection with their customers
CATHERINE TPerson operating the business forced me to download an app to return the vehicle The gas tank k was less than 1/4 full but the agreement said it was at 3/8 full Will never come back to this location
ANDREW MThe self check-in app is glitchy and doesn't work very well. The truck was fairly dirty inside.
Ross MCab was dirty garbage on the floor and location is very hard to park at
DEAN S