I did reservation for 10' truck Days before the pickup day. But when I came to the location to pick it up, 10' truck was not available but the 15' truck was there available to pick it up . I said I don't mind to get the 15' because I have to do my moving today otherwise I will lost all my arrangements ( people coming to help me , the building's left reservation.. and so on) The guy Ammar over the phone , decided to cancel my reservation and make new reservation for 15' truck with higher price, instead of give me the 15' truck with the same price.
Michel S
Leeward Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North York, ON M3C2Z1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The person who we spoke with to pick up the truck was a woman working in a little store. She spoke with her son on the phone in a non-English language. We had no direct contact with him. This unidentified woman was told by her son to take a photo of my licence. This was not comfortable in this age of identity theft. We were not give the licence plate to know which truck to pick up. The pick up location was an apt complex parking lot. When I returned the truck, I asked the woman to delete the photo of my licence. The whole experience was poorly managed and I would definitely not recommend this location to another.
Catherine TThank you for customer service
NADER HAbsolutely! Conv
Samara LFriendly staff, clear instructions and easy pick up
Vincent S