This took way too long. And did not go smoothly.. I let the guy know I would be there before noon. I was not able to mobile pick up. So I went to counter ... The rep ther had issues checking me in and to call his boss. I waited for boss . Then he had an issue with my credit card in file. So I had to present a different card. Then when we get truck the tire in front of tire needed air. It would come up as a warning on dash. I let rep know and he said it would be fine to drive like that 90 miles on way . I asked for a new truck but he said it was too late since they checked me in already . I was in a hurry and there over an hour so I just took truck like that. So dangerous . They need to look at their equipment to make sure it is ok to rent . I was so stressed and felt in danger driving that truck. I will never come here again or recommend to anyone .
Rosalie A
K Appliance Outlet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwalk, CA 90650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had reserved a 20 footer at whitter location off leffingwell on Thursday and come sat morning received a call from David manager at that location and 30 mins upon pick up time says that the truck is not available he did nothing to look for another location I even said is there another location with a 15 footer stated everything is booked but I cdd as led norwalk ups where Uhaul is and there was a 15 footer so would I say David did the best he could to help me
Gary FI did not receive the furniture dolly that I ordered.
Cynthia GWasn’t to pleased that the reserved 20 footer truck I had was given to somebody else when I went to pick it up on moving day I wasn’t even compensated for the mistake that was fine but the rep that helped me was really nice
Gary FEverything was good
Jacqueline P