The person I dealt with was excellent. He was friendly, professional and knowledgeable. The truck's exterior windshield weatherstripping and trim badly pulled away on the top corner on the driver's side. It had been duct taped to try to hold it in place some time ago but the tape was ripped and rotting and ineffective. The truck was otherwise clean, well maintained and handled well.
Don R.
Oakbank Motor Hotel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in OakbanK, MB R0E1J0
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Customer Reviews
- 3.5 Average Customer Rating
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They didn't understand how the process of renting a u haul worked. Waited 45 min because they were on the phone trying to figure it out
Peter L.It all started when I made my reservation days in advance for 48 hours. On the day of I called to make sure we were all good, to my surprise I was told my reservation was for 12 hours only. I had to speak to a manager who thankfully worked something out but I had to drive to another town to get the Uhaul, I was content at this point. Once we arrived, the person who was helping us get set up with the uhaul had no idea what they were doing. They would ask us one question then go to the back, then ask us another question and then go to the back for 3 minutes. They would come back ask a single question then disappear to the back for another several minutes. They didn't know if the uhaul was in miles or kilometres and they had no idea what ‘safe trip' insurance was or what it covered. They just suggested we get it just to get it. The Uhaul itself had duct tape at the top of the windshield and there was no record of it on file, which made us nervous about returning it. I would not recommend Uhaul to anyone I know.
Hannah L.The call in for drop off the man was rude abruptly told me to take it to Blackfoot trail . Once at that location I was told by the young guy that I might not be able to drop it off as I had driven 13 hours and had no parking downtown this was not an option I found it even more interesting when the young guy stopped me in mid sentence and said you listen to me!! Wtf I listened because I needed to set up a place in a new city and needed the Uhaul parked . Not sure who runs your depots but I will never rent from you again that I assure you. The unloading guy from royal movers in Calgary was awesome Danny made you guys look good today but that is about it.
clive M.really hsrd to find the person who has the keys
HAkmatullah S.