Moving to or from Oakland, CA 94601? Get FREE truck rental rate quotes at Pious Petroleum LLC.
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Oakland, CA.
U-Haul cargo van rentals and pickup trucks in Oakland, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Oakland, CA 94601. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
The pick up process is not possible to do entirely through your phone as the keys are located inside. The processing inside takes a bit of time. It would be great if this could be moved to completely via mobile, especially during COVID times.
Employers barely speak English. They had me wait to sell cigarettes to customers since it's also a gas station store. The person who assisted me after I begged them to help me was on his phone and the tow wasn't properly install ending in damaging the rental property according to the pick up location and a fine was paid. This location should close indefinitely. Thank you.
I had tk worst experience with the truck and location. Truck smelled like cigarettes and cigars. Upon pick up the gas level was below the mentioned level on the record. When i tried to take the truck back with the same level, the attendant who happend to work in that gas station told me i should put 5 bucks more in the tank to get the initial level. He then told me that it wasnt enough and had me put 10 more bucks. This was when i was returning the truck AFTER i had already put previous gas in. After the 10 dollars it was already way over and i just spent extra money for nothing. I even took videos/phoyos of everything from the beginning and end of the rental but was not assisted properly. Worst customer service, worst location and worst uhaul experience to date.
The person at the convenience store counter was very helpful. We originally attempted to log in with the 24/7 mobile experience which was terrible. It did not adequately explain how to turn on location services, it required 2 alternate contacts for a total of 4 phone numbers on the account (excessive). It loaded the same page multiple times and required a picture of the drivers license again (after we had already uploaded it during our original reservation). We ended up going inside to transact the staff at the location and this was much smoother. There was no line, he was able to pull up our information right away and he came outside to take pictures of the van conditions we brought to his attention.
I am actually became a regular customer of U-haul in this month. I have Gotten a rental from two other location near Concord and they were great. I am sorry for giving a bad review. I actually feel bad saying thing but I would not recommend this location to anyone. I drove to this location from concord which is 35 min drive because I wanted this rental urgently so that I could make it on time. first I was expecting self checkout by going there and going through your U-Haul share site. I watched video and all info there and I don't see any place that I could click on or go to get the box code. I went into the gas station and all the keys are hanging behind the counter. Waited for someone to who could check able to help me. The guy came out form back room and it took him 20 to 25 min to short before i actually got a key in my hand. It was like I am making a complete new reservation and nothing that I booked on phone mattered. It was hard to understand what he was saying. After I received a key for van I went to do walk around for any damages and to confirm mileage and gas. I come back took a pic of mileage and gas showed him and he said half tank gas. I am showing him it less the half he insisted on half tank. I just wanted to go so I can try and make it on time. I come back for return it took me 30 min to return my rental van due to a costumer ahead of me had to go through the same problems that i went through that morning. When i finally return that van I found out that some how somewhere i got charged $20 extra for I selecting damage waiver that I had no knowledge off choosing. in my past rental, I never had choose that Option because I have my insurance to cover. I am genuinely sorry for this awful review but I think it was necessary for a company's interest to train their employees properly.
This place is a poor representation of your company. The first location, where I had a reservation, on MacArthur BLVD by MacArther Bart station, did actually have the truck, but made the reservation anyway. The only reason I found about about this fact is because I went by the day before my reservation to make sure. Don't make a reservation for a 15 foot truck of you don't have one. This is my primary grievance. I don't fault Uhaul for the neighborhood in which a contractor is located, but I will likely not use uhaul in the future due to my experience on this trip at both locations on Foothill and at MacArthur. I would be highly concerned as a company about the 4280 Foothill location representing your brand.
Uhaul did not have the truck I rented available at the location I ordered. I was instead sent to pick up the truck 6 miles away and was then charged for the extra 12 miles I had to travel due to this error.
I've been an UHaul customer for many years and always was receiving great service, having no hustle rent/return transaction. My recent experience with Pious Petroleum LLC 4280 Foothill Bl in Oakland was something else. Trouble started during the return. They repeatedly tried to charge me extra amount of money and acted super unprofessional. I had to spend 1hr and 15 min ( between 10pm and 11:15 pm) in there while the clerk was making mistake after mistake with closing my contract and ended up overcharging my credit card for over $250. He was on the phone multiple times and serving other customers of the gas station while neglecting me and not respecting my time (The counter is inside the gas station). I offered multiple times to do a self check out over the phone app but my request was denied every time. On top of that most of the customers coming in were not waring face mask ( although it is a REQUIREMENT in the State of CA). Employees were not wearing their face covering properly as well - exposing nose and only covering their mouths. I feel that my health was endangered in the circumstances that were created in this location. Also one of the employees made photos of my credit card on his private phone - front and back!! This is a violation of privacy and my financial information security. I later said he will delete images but I am not sure he did. They promised to fix the billing error but they never did. I had to call Uhaul customer service the next day and the error was luckily fixed but without any assistance from this location employee or the owner. I insist UHAUL headquarters will take disciplinary measures against this location as it clearly not representing the UHAUL Brand values to treat customers with respect and act professionally.
Firstly, I had booked the trailer from another location and was only told about the change when I arrived to pick up my trailer. When I checked in the agent said, "The trailer is in the back." Didn't offer to show me how to hook it up, or offer any help at all other than swiping my credit card. Charged me for insurance without asking, even though I had unchecked that option when I booked online. When I went out to collect the trailer it had garbage inside it, including a used syringe. I wish I could include the photos I took. Very, very poor "service!"
The location is marketed as a location with contactless pick up. However, customers are actually required to obtain the keys in the gas station. U-Haul and the location failed to give me accurate info as to how to get the keys, and it was more or less chance that I figured out how this location operates. Also, the van was not very clean on the inside (clearly someone had used it with very dirty shoes and no clean up happened between me and the previous customer).
Cashiers made no attempt whatsoever to enforce the store's policy of requiring masks or enforcing separation. Just a shoulder shrug when I asked them about this. I absolutely will not ever use this location in the future.
My rental was not there at my reservation time. It was over an hour late. When it did get there I asked for it to be wiped down and Sam told me he didn't do that. When I asked for cleaning supplies he didn't give me anything to wipe it down. I had to purchase items to use to clean the steering wheel. The truck was extremely dirty on top of that.
Your personnel accepted my trailer without any issues but wanted me to backup the trailer into a somewhat difficult spot due to the lack of space at the facility as vehicles were driving in and out of their gas station. There were no significant negative problems although there were no significant positive points either.
Very nice and effluent pick up and return. I would use again it I have the need!
Moving blankets were dirty
Offer military discount
It was a hassle for me to ultimately end up with the 4x8 size trailer that I had reserved weeks in advance. The location and size had both changed due to availability (of which I was notified with only a couple days notice, despite my very early reservation) -- the size to a 5x8 which would have been much too large for my belongings and unnecessarily gas-guzzling to tow, and the location to one that was an hour further away from my apartment. It was only with substantial interactions over the phone with UHaul that I was able to locate an available desired 4x8 trailer, which ended up being closer to my apartment than the 5x8 offered to me. The pickup and dropoff ended up going smoothly after that, but the last-minute scramble and non-transparency despite my early planning was not appreciated and added stress to my already logistic-full cross-country move.
I make my order on-line with all my personal requirements I need. The clerk at the location made my order changes manually and increased total price.
first of all i specifically asked for no coverage but was charged the $14 safe move fee, secondly how the fuck did the total come out to $90 to use a truck for 1 1/2 hours, i will never use your service again. you're trash and so was that ghetto ass location.
The gas tank cap was missing on the van we rented and this was not discovered until we were en route to our destination. This resulted in the 1/4 tank of gas going to empty and we had to fill the tank. When we told the owner at the location he said it happens at this location and he couldn't do anything about it.
Rental experience was abysmal. Web activation by phone didn't work; customer support at two levels couldn't get it to work and 2nd tire support finally admitted that I was the second instance that she has to assist without success this morning. Store rep didn't seem to be familiar with system or his computer or who knows what. It took him 45 minutes to complete rental process.
The agent gave me inaccurate feedback WRT the gas level for the return which led to an additional $40 charge. Very disappointing
The people that works there's is so unprofessional an so Rude I'm a young African American women an was getting me for my money I ask for a one way n nick told me I couldn't do so in I had to turn the car n at 830pm I told him I'm moving all the way to Sacramento so it takes me a min ?? Soo not happy I called customer service and they filled a complaint .. so when I get back to Oakland foothill U-Haul the guy that works there put an extra 100 on it I paid $305 they took $318 from me n tried to take another $100 from me I ask him his name he said nick smiling but his tag had Sam on it he gave me the wrong number for customer service he gave me there number so while I'm calling there phone stop wringing he thought it was a joke .. Soo I called customer service again an file complaint .. I'm Soo not happy I got the U-Haul an it wasn't on half so I had to fill it up to go out to sac n full it back up to get back to Oakland. I'm a unhappy customer
Please make sure the truck is clean, both inside the cab and in the cargo area. Also, if there is difficulty checking-in the client, please respond when the client asks if there is a problem. It took the clerk over a half an hour to get me checked in even after I registered online. After 20 mins. of him conferring on FaceTime or something with someone who was helping him with the transaction, and him repeatedly trying to run my credit card, (whose number I had to tell him not to call out, out loud in the store, as he was starting to do) ; I asked him twice if there was a problem that I could help with, and he did not respond. AT. ALL. Also, I would have liked if he had worn gloves while handling my credit card and driver's license. He wiped his nose on the back of his hand during the course of our transaction! On the plus side, they did give me a very large grace period to return the truck since it took them so long to check me in. I know these are stressful times, but I think they can do better.
Dodgy location. People at the Uhaul site were good to work with.
