The location did not have the vehicle type I reserved when I showed up to start my reservation. They did not offer any gas or miles or discount as recompense when I asked. The attendant in their vehicle lot was largely unaware when I presented him the contract from the desk specifying the vehicle. I had to point out which. Upon return, despite being active business hours, there was no vehicle lot attendant out there. The rep inside, now attending the grocery counter instead of the U-Haul counter, accepted the vehicle key and put it in a normal, unlocked drawer of the grocery. Neighborhood and street are also way sketchy.
Nicholas C
Produce Pro Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94612
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service, impeccable.
Pro MDidn’t have furn pads. Was a little unclear where to get and leave keys
Francesca AStaff is very friendly, helpful and professional. Check-out and check-in went very smoothly. The U-Haul truck was very clean and had a back-up mirrow which was very helpful. I will be using them again.
ADRIENNE WThe service was great and everyone was helpful.
DONNY G