julio c. on 9/29/2016
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The service was great and Carlos was awesome!! He answered all my questions and made me feel comfortable renting my trailer. He also showed me how to tied down my car to transport since it was my first time.
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Vicki A. on 9/26/2016
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Fast check in!
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Blake B. on 9/24/2016
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Service was great there
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gail D. on 9/21/2016
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Excellent and friendly employees. Very knowledgeable.
Equipment in great shape.
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Jeffery R. on 9/21/2016
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Fast in and out, truck was clean and ready to go!
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Mary Jean S. on 9/19/2016
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Have used this location several times. Somewhat slow in processing paperwork and hooking up the trailer.
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Paul A. on 9/17/2016
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Mr. McCoy is an outstanding asset to the company.
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Bonnie V. on 9/15/2016
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I wished the inside windshield was cleaned, its vitally important to be able to see where you are driving. Its after we get out on the road we notice how foggy the windshield is. Unfortunately this happens at all UHaul locations, I just am asking for you to consider cleaning the inside windshield for safety purposes.
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NELSON F. on 9/15/2016
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Excellent and friendly service
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Danny L. on 9/13/2016
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Keep up the great service.
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Martin S. on 9/13/2016
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We visited location twice. Once to look at trailers and once to pick up. Different employees were present on the 2 visits. They were all very courteous and efficient, answering our questions and helping in general. Very satisfied with service. NW 10th and Pine, Ocala, FL
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gordon h. on 9/12/2016
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had to wait way to long for a return. Only one service rep working.
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Jeffrey P. on 9/11/2016
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Overall great experience from start to finish. Only complaint, moving trucks should have unlimited miles or a miles package to purchase. Finally Thaddeus was great! Quick check in and was courteous and professional. I have another move next weekend and have already reserved what I need. Thank you.
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Stephanie S. on 9/11/2016
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The staff was very friendly and fast getting us going.
Thanks
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Sharon M. on 9/8/2016
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We appreciate the service and the ease of the
reservation process. I will consider utilizing your
service at this location in the future.
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Marcela R. on 9/6/2016
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Excellent service!!!!!
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Greg C. on 9/6/2016
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Horrible, the truck broke down in the middle of nowhere, had to be towed to the destination. Had to stay over night because I didn't have a way to get back home.missed work Monday because of it. Had to rent another truck to get home witch I was compensated for the rental, but I'm still haven't received the 30 refund for the gas and the70$ off the rental that the manager told me he would do. Feel free to respond.
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Joni-jacobs C. on 9/5/2016
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No improvement necessary. Excellent service.
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robert h. on 9/4/2016
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customer service was small and crowded with items for sale. I had to walk around and between tape and rope display. It wasn't terrible, but it felt crowded and confusing trying to get to the customer desk.
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Andrew S. on 9/4/2016
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The people working at the Uhaul at Hwy 27 and Pine were great. They got me in and out at the time of pickup and at the time of return very quickly. My only complaint is that they have such a small lot there and it is not very east to maneuver in their parking lot.
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John P. on 9/2/2016
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From my initial phone call, to the easy pick-up and return of the truck TJ illustrated excellent customer service.
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Paulette C. on 8/30/2016
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The young man that helped me was great .......
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Becky H. on 8/28/2016
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From start (reserving online) to finish (returning equipment) this was an awesome experience! Couldn't have been easier or more affordable! I highly recommend U-Haul!
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Gary Y. on 8/26/2016
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check the window seal and the vac. on gas when you press the gas pedal it is anoing.
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Elizabeth O. on 8/23/2016
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Thanks for your prompt assistance
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