I tryed to drop off in Ocala 1011 N Pine Ave But the staff (woman) was very rude because she said that she did not have more space for parking my truck. She was not kind. Hopefully there was another staff member ( man) and he explain the situation in a kind way and suggest me another drop off place close to That place. Ira was night I was tired and the last thing that I wanted was having a rude person finish my moving to my first own home. The staff member in the Royal Food Mart was super kind and received the truck. Honestly if I found another option of moving trucks I want to try a different company. This woman in the UHaul Ocala in N Pine Ave made me a very disgusting moment.
JEFFERSON R
Royal Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ocala, FL 34479
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Nothing, everything was fine! Thanks
FRANK AOwner/ man working was absolutely wonderful! Super friendly and nice and it was an absolute pleasure speaking with him!
christmas WI reserved a utility dolly a week ahead of time, added a furniture dolly, and when I showed up to pick up the equipment, no dolly was available except one rolling dolly and one regular dolly that I was told needed to be returned to the same store. The representative advised that although we reserved a one-way trip, as long as we returned the dollies to the store in Eustis, we would not be charged for failing to return the equipment. Both dollies have been confirmed to have been returned to the Eustis location as specified, and I was charged $200 for not returning the equipment. The first representative tried to help me out and should not be reprimanded, in my opinion, for providing a solution. However, the $200 needs to be refunded right away.
DANIEL MOwner was extremely nice an helpful. Extremely easy an quick process .
david u