Great staff, had what I need got me out and back in efficiently .
CASEY Y
Hendrix A-Z Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Odessa, TX 79761
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We were very pleased with everything and especially with the manager he was very nice very helpful I'm very kind I would definitely recommend this area
estella hOriginally used the Billy Hext location, had a reservation and my truck wasn’t there. They sent me to the Odessa location for pickup and told me they would give me extra miles since the location change wasn’t my fault. Got to Odessa and was told I had to pay for the miles and the guy on Billy Hext lied to me. U haul was extremely dirty in the back with bottles and rags everywhere. Terrible experience, u haul on Billy Hext set me up for failure
JEREMY PThe proprietor was rude, the office was in shambles, and he had an attitude about every aspect of our interaction. He was playing loud music during our transaction. I had to ask him to repeat every statement he made. I told him that I did not hear well. Rather than turning the music down, his response was " I don't speak with an accent, you should be able to understand me". I pointed out that the trailer had some damage that was not represented in the APP pictures. His response was "you see those X's on it don't you?". I had to ask him what that meant. Apparently I was supposed to know that that meant the damage had been previously reported. He then hooked me up to the wrong trailer and got noticeably upset when I pointed out that the license plate was wrong. He acted like everything was my fault. I will never use his establishment again
TERRY RKnowledgeable and friendly service, I've used this location a couple of times and will definitely go back.
HEATH R