The person in charge was rude from the get-go it was a market not a U-Haul facility I was told you have to move the truck over to this place where all the trucks are the first one the trailer over to this other place where all the trailers are said take a picture of the gas take a picture of the mileage and bring it back to me and I asked if she had anybody to they could do that for me because I have a bad back I can't be walking around and she told me no you have to do it or I'm not checking you in plus she was rude about a lot of other things she was rude about my fuel said I owed money cuz I turned it in with less than half a tank and she was looking at the battery gauge not the fuel gauge the fuel gauge was at 11/16 just like it was supposed to be and then she wouldn't sign anything to show that I turned in the vehicle basically she told me to just leave the stuff and get out
SERGIO K
Ferrell Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Okeechobee, FL 34972
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very friendly and easy to rent from.
WILLIAM FAll went smooth without a hiccup.
Hakan GNo help for hooking up trailer to 15 foot truck. A passerby helped me but hooked it up wrong. No help for loading car. I had to postpone my trip a day to get Uhaul roadside assistance to hook it right or likely my car would have come off.
MARSHA JTruck was dirty in n the cab and in the cargo area. I did not have time to notify staff as she told me this was the only truck available and I was on a time crunch. This almost cost me a cleaning fee from the receiving U-Haul location. I was not told where the trailer was located, only to go find it in the back and hook it up myself. The trailer was not hooked up correctly as a result and almost caused a catastrophe on i95.
Jamie C