The location was okay, and the person was nice. He could not answer a single question and just referred me to contact U-Haul with my questions. He entered all of the information, pickup and drop off location and then we left.
MARC T
AYCH Electronics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Olympia, WA 98516
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Drop-off was at a parking lot with nothing to indicate that it was a U-Haul location. The store was difficult to find in the strip-mall, with only a very small sign to indicate any association with U-haul. Better to leave the truck with a full-fledged dealer with personnel on-site.
MICHAEL FI requested a dolly but it was bot available when I was picking up at 8 am. I had to call the service and was told to drive extra 5 miles (10 miles round trip) to pick a dolly up at a different U-haul location. I got extra miles for that but my time loss was not addressed. It was very inconvenient and my moving got delayed.
Soohyun KThe time frame to get the vehicle was in my opinion long. I would have preferred to supply you with my information at the time I registered for the vehicle, so that when I needed to pick up the vehicle, it was just a matter of documenting the vehicle condition through pictures. The process to pick up the vehicle took a good 10 minutes overall.
Delphie GNothing you guys did a good job
MARIO M