Truck had graffiti. Missing the dolly I ordered. I got charged for the dolly, furniture dolly and pads when I only asked for the dolly. I ran into an issue and tried to call the store to hear a disconnected number. It says open 24 hrs online but they were closed.
Courtney V
Ready Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Put up a u-haul sign somewhere. Returning it to a gas station with a cage around the attendant surrounded by liquor isn't very inviting either.
Amanda HThe gentleman had no idea what he was doing. It took us an hour and a half to get our U-Haul and put a severely behind schedule. He also gave us a U-Haul that had a trailer attached to it and we were forced to pick it up ourselves he kept saying he didn’t know and wasn’t sure and we were given a U-Haul we didn’t originally want.
BRIANA RThe truck was filthy. I had to sweep the back out before leaving the location. Whoever had rented it previously had smoked cigars in the cab and I could not get the smell out of the truck. When I asked the person at Ready Mart - his response was "yeah, they left it dirty". There was trash in the cab - sunflower seeds, doughnut package, previous rental agreement, spilled drinks. If I had an option for a different truck I would've taken it. I thoroughly cleaned the cab and still could not get the cigar smell out of the vehicle. The back of the truck was full of trash, screws, paper, etc. Pretty disappointed in this location and I do not recommend it.
JEFFREY GExcellent customer service!
GRACIE D