Went to pick up the uhaul and 24 blankets. The uhaul was fine the location did not have the blankets. I was told to walk across the street to another uhaul location to pick them up, the gentleman there said he had no blankets and that the guy should have called first to make sure he had them. Then I went back to first location he called uhaul company they sent me to another location 5 miles away to pick them up. I should not have to chase down blankets I requested 2 weeks in advance. I am not happy with the service that was provided.
TRINA M
DaCo Fasteners
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ontario, OR 97914
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Customer Reviews
- 4.0 Average Customer Rating
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The only reason the personnel weren't helpful is because we dropped off after hours and had no contact with anyone at all. Just used the drop box. The parking space was a bit crowded, but not a problem finding the location.
Mary SSeamless. Thank you. Friendly staff
kim lThe trailer was dirty inside. The you person helping me did not hook-up the trailer, I did. The wrong drop-off location was put on the contract and I had to call and get it changed.
Forrest GThe truck gas tank was not filled, and we were told not to fill it before we delivered, and the delivery location charged us $43 to fill bb it, very upsetting
elizabeth t