The location is hard to get in and out of. The trailer was in a difficult spot. There was no one willing to help with hook up or return of the trailer.
Brett S
Chevron Opelika
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Opelika, AL 36801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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No one to answer questions over phone or in person. Had to wait 15 mins for owner to return and then he yelled that we had to check in. Didn’t know size of ball - no help - not personable
Scott TThe location was fine. I asked the store clerk if there was paperwork to do...she said no. She could have told me to open the app, but I figured it out. Frustrating thing is this...I was assigned a specific drop off location when I made the reservation months ago. Upon pickup, I was told they were full and I could not drop off there. I was told to call once I got to my destination. Problem was...they were closed...nobody answered the 800 number, I had to call in the morning. And, Auburn is in a different time zone than where I live and i needed to get home sooner than I did thanks to the inconvenience. Your reservation situation is a joke, I HOPE I never need another trailer.
Christopher KFriendly staff.
TROY PThe only lights that worked on the trailer was the left turn signal. Other than that nothing was working. The people running the place have no clue what is going on and when we returned it the girl behind the counter said she will check it in, but never did resulting in us having to call U-HAUL to check it in.
john d