This isn't a location complaint as much as it is a company complaint. I ordered a truck days in advance only to pick up from a self serve location that did not have the dolly as requested. I was sent to corporate location who again did not have the equipment. I hired a moving company who luckily did have the dolly however they had to go get theirs ending up with all the loss of time I paid for two hours of moving help and only ended up getting them for twenty minutes. Thanks Uhaul for wasting my time and money.bart H.
Moving Truck Rental in Orange Park, FL at First Choice Chevron
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Orange Park, FL 32065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Super niceWinfred W.
thank youMichael S.
Get rid of that Orange park Chevron location at the Chevron. I was overcharged for the guy checking the wrong truck and I brought everything back including equipment. I need my money refundShawnta R.
Noone there knew what was going on. The blankets I ordered were not in the truck. No walk through with the vehicle.DARYL T.
I was supposed to get a furniture dolly that I was charged for that wasn't in the truck and the furniture pads were not folded. I thought it was supposed to be a contactless pick up but I had to go inside the store to get the key and the guy was a jerk.sean R.
Truck was out of alignment. Had to hold the wheel almost 20 degrees to the right to maintain straight travel. Suspension was extremely rough. The vehicle must have been in a accident prior to my rental. Thankfully I had nothing broken.Michael D.
Waited an hour to get my rental.DENVER C.
Location was a convenience store so of course they were busy with customers purchasing gas and items, but we were continually asked to step aside for other customers. Guy at the register was rude, hard to hear, did the basic minimum. I presented my ID as I normally do but he said he couldn't accept that. I needed to upload my ID to the system even though I had not chosen online pickup. Won't go there again for sure.Wendy Y.
The individual was very nice, but he was not able to give the transaction his full attention as he had to deal with multiple interruptions from other customers which is understandable since it is a convenience store/gas station not a uhaul facility.BLANCHE N.
Complete customer transaction, once equipment is returned.Nancy H.
Check the Invoice & equipment in the truck. Something is generally "missing, really."Michael R.
Was there over an hour and half trying to drop the key off. I was trying to get out if Florida before the storm hits the Jacksonville area. There was no visible area to drop the key in, the clerk was great and he was helpfulChristy P.
The agent was awesome after an initial very poor experience at the original location. Made a reservation a month in advance and on my contract guarantees the equipment available, after 2 confirmation calls and a confirmation text for 9am pick up, I show 1/2 hour early to find they don't have a vehicle for me as reserved. This cost me $12 Uber ride and 1.5 hours to pick-up at a different location. Vehicle I picked up was filthy, but the agent was greatMike H.
Lady took the gas station customers first and had us wait. Then pushed the wrong button and told us we were supposedly in an accident. Took about 30 minutes to check us out.Christopher N.
Both uhaul facilities had friendly and helpful staff. The Jefferson Davis branch has expanded since my last visit and looks awesome!@YVONNE E.
I was charged gas usage because system said the gas was full at the time I pickup the truck. Actually it was under 3/4 at that time. When I returned the truck I filled what I used which was 3 gallons for 19 miles I drove. So I was not supposed to be charged for anything! I called the customer service and she said she will file the case. I want to get my money back! What a horrible experience! U-HAUL is lying!bingxue S.
No problems.michael J.
No commentJohn G.
To rent your equipment I have to put all my information plus credit card info in the computer to reserve the item, then when I get it I have to give all the same information once again, then when I return I have to give all the exact same information again! When I put all my information in the first time I should not need to do it two more times, hackers only steal the info once why.David W.
Thomas was very friendly. And he gave my husband some very much needed advice. It was like he knew what exactly was going on in our life. He made this whole ordeal go smoothly and stress free. Amazing experience. Best one yet.Haley J.
I had to wait for dealer to arrive as other employee didn't know systemCathleen C.
My only problem is that when I called customer service I was on the phone for over half an hour before someone actually helped me. Then that person gave me the wrong answer. Once I called back the second time and waited for another half-hour the second person was more than helpful on the phone.Beverly S.
The staff is very friendly but, the location was terrible. The place was poorly kept and cluttered. It took about an hour of waiting just to sign the paperwork, when I was the only one in line. When I got the truck it still had trash in the back from the previous user.Bradley H.
This is a 24hr/day place. I thought I could not get the truck till 8am. Had I know I would have gotten it a 6:30am or even the night before. It was literally right around the corner from the house I was moving from.Bruce H.