The staff inside the store were great. However, this is just a pickup and drop off location so they really did not play a role in the transaction. On the website, I would make a special note of this. When I went to pick up the truck, the keys were not in the right location and I had no code for any of the lock boxes. The on-line help person could not do anything either. I went about 30 minutes on the phone with no resolution until the inside attendant remember overhearing a code that was used several months back. Thankfully it still worked and I was able to get access to the keys.
William S
First Choice Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orange Park, FL 32065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They didn’t return our monies for the missing furniture pads and somehow charged us for SAFEMOVE, which we didn’t order.
Justine KGreat drop off experience. Just followed the directions on the app and dropped the keys in the box, there was no need to involve any personnel.
Gregory HThis was a mobile pickup only site. It's convenient, but uhaul didn't inform me that it was mobile only. When I went inside, the lady told me they don't do inside pickup. This location was a gas station.
Jason RPersonnel did not know how to handle drop off.
ROGER A